Question
How can I manually transfer mail between servers?
Answer
You may need to move emails between two servers and the Transfer Tool may not be the tool for the job. If the source account is not on a server compatible with Transfer Tool, or you have other reasons to be moving the mail manually, you can use a third-party IMAP program like Mozilla Thunderbird or Microsoft Outlook as a clever workaround:
- Ensure the account is created already on the cPanel server. The following article can show you how to create an email account if necessary:
How can I create an email account? - Add the account to the IMAP application according to the appropriate instructions. You will need to add the account twice, once for the source server and once for the cPanel server you are copying the mail to.
- Using the IMAP application, copy the mail from the account connected to the source server into the account connected to the cPanel server.
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