How do I disable BoxTrapper?
You can disable BoxTrapper by signing into your cPanel account and going to the "BoxTrapper" option. Then, click on "Manage" next to the email account you want to enable or disable this function for.
BoxTrapper is a function that requires new email senders to complete an email verification whenever they send an email to your account. However, because this requires an extra step for users to email you, emails might not be delivered if the sender does not complete verification.
For more information on this, you can view our documentation on this here: cPanel Documentation | BoxTrapper