"E Sysup: Needed system RPMs were not installed" error

Symptoms

During updates of the cPanel software, you may come across individual packages being missing. This will manifest as the following error with a list of the missing packages:

[20XX-01-01 00:00:00 +0000] E Sysup: Needed system packages were not installed: $packages

Description

This error occurs when the system encounters a problem when installing needed packages via the package manager while performing the automatic updates. The root cause can vary from server to server and package to package.

Workaround

Installing the package manually can often resolve the issue. The error will list all the packages that need to be installed, and you can use your server's package manager to install it, replacing "package-name" with the name of the package you wish to install.

• For AlmaLinux, CloudLinux, Rocky Linux 7:

  yum install package-name 

• For AlmaLinux, CloudLinux, Rocky Linux 8 or above:

  dnf install package-name

• For Ubuntu 20 or above:

  apt install package-name

If installing a package manually gives you an error, you will need to address the error directly before it can be installed. For more information on how to manage RPM Installation Failures, please check out our cPanel Docs: 

cPanel Docs: RPM Installation Failures