Sometimes a known user can experience issues where their IP address has become blacklisted in cPhulk due to failed login attempts. If you or your user accesses the server from a static IP address, it can be beneficial to whitelist your IP to prevent blocks.
To add an IP address to the whitelist, run the following script. In this example,
192.0.2.0 represents an IP address or IP address range:
In addition, you may whitelist IP addresses from directly within WHM's cPhulk Brute Force Protection. The process is described here.