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FAILED: Found some nonexistent user's packages.

Christopher Barnett

November 01, 2020 09:21
Updated

Symptoms

You may receive an alert stating the following.

FAILED: Found some nonexistent user's packages.

Description

This alert occurs when some cPanel accounts are assigned non-existent packages.

Workaround

Assign all accounts to currently existing packages, or recreate the missing packages.

You can change the package for an account in the following location in WHM.

Home » Account Functions » Upgrade/Downgrade an Account

You can create a package in the following location of WHM.

Home » Packages » Add a Package

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