Symptoms
When running su to switch users, you encounter an error that you cannot open the session and are unable to switch to that user.
Description
Workaround
Verify the home directory for the user is present. If it is not, create and own the directory for the user.
grep <user> /etc/passwd
stat /path/to/home
mkdir /path/to/home
chown user. /path/to/home
Running su - <user> -s /bin/bash outputs the following message: