We are currently experiencing a higher than usual ticket volume, and as a result there may be delays before we can reply to your ticket.
Please feel free to reference the information available in our Forums, Documentation, and Knowledge Base in the meantime.

Skip to main content

How to Fix Mailbox Permissions in WHM

David Hertenstein
  • Updated

Introduction

 

Occasionally, after a migration from another server, the mailbox permissions for your users may be incorrect.  This can cause issues with sending and/or receiving email.

 

Procedure

 

1.  Log in to WHM

2. Click on "Repair Mailbox Permissions"

3. Press "Proceed"

 

This interface will inspect mailbox ownership and file permissions. You can also attempt to repair any contradictions that may exist in the mail system manually.  If this permission fix script fails, the permissions may be unable to be changed in this way.  Please see this article for steps on how to proceed further: Mailbox permissions for user@domain.com are broken and can't be fixed

 

This is also available as a script to run via the command line.  Please see this article for more information: How to Fix Mailbox Permissions via Command-Line

Related articles

Comments

0 comments

Article is closed for comments.