I'm restoring an account or using the transfer tool, and it looks like it's stuck or not doing anything. How can I check this?
We have a guide on how you can check on the status of a running process and how you can trace it to see a verbose output of what exact system calls the process is making. If the transfer, rsync, or restore process is accessing files and you see activity, there is a good chance that the process needs more time to complete. Mail takes considerably longer to transfer or restore because it can sometimes be hundreds of thousands of tiny files.
For the guide, see below: