How To Suspend a cPanel account – cPanel

Question

How do you suspend a cPanel account?

You can suspend a cPanel account from WHM, the suspendacct script, and API.

WHM

Log in to WHM as the 'root' user
Navigate to Home / Account Functions / Manage Account Suspension
Select the cPanel account you want to suspend
Click the Continue button

Note: You can specify the reason for the account's suspension in the Reason for Suspension* box and/or check the Prevent resellers from unsuspending box, but these are optional
Click the Suspend button

suspendacct script

Log in to the server via SSH or access WHM's Terminal as the 'root' user
Run the following command:

# /scripts/suspendacct username reason

Note: You will want to replace "username" with the cPanel account's username and "reason" with the reason you are suspending the account.

You can view additional options for the suspendacct script by running:

# /scripts/suspendacct --help

API

Log in to the server via SSH or access WHM's Terminal as the 'root' user
Run the following command:

# whmapi1 suspendacct user=username reason=Nonpayment leave-ftp-accts-enabled=0

Note: You will want to replace "username" with the cPanel account's username and "Nonpayment" with the reason you are suspending the account