Why can’t I login with my cPanel Subaccount?

Question

Why am I unable to login to cPanel with the subaccount I created via cPanel > User Manager?

Answer

Subaccounts are not able to login to cPanel directly. Only the root user, resellers, or cPanel users have access to the cPanel interface. 

Subaccounts can only access FTP, Web Disk, and Email. For more information on subaccounts, refer to our User Manager documentation:

User Manager