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Why can I not obtain a free AutoSSL, Hostname certificate, or purchase a certificate via cPanel?

Peter Elsner
  • Updated

Question


Do you get an error that looks as follows:

 

The cPanel Store returned an error (X::PermissionDenied) in response to
the request “POST ssl/certificate/free”: This partner does not offer 
free 90-day certificates

 

Answer

In some instances, you may not be able to obtain the free AutoSSL certificate, or the free Hostname SSL certificate, or even purchase an SSL certificate.

 

Your provider may have disabled this option for your server. If so, you would need to discuss that with them directly. There is, unfortunately, nothing that can be done on the server or by cPanel, L.L.C. to enable this feature.

 

 

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