We are currently experiencing a higher than usual ticket volume, and as a result there may be delays before we can reply to your ticket.
Please feel free to reference the information available in our Forums, Documentation, and Knowledge Base in the meantime.

Skip to main content

Troubleshooting WordPress Toolkit

Eetion Narcisse
  • Updated

Symptoms

If WordPress Toolkit is showing errors on the screen or otherwise seems to be encountering an issue, it's useful to review the error logs that are generated in order to better characterize the problem.

 

Troubleshoot WordPress Toolkit

The log files for the WordPress Toolkit reside in the /usr/local/cpanel/3rdparty/wp-toolkit/var/logs/ directory.

To troubleshoot the WordPress Toolkit, run the following command, where filename represents the log file’s name:

grep -A2 ERROR /usr/local/cpanel/3rdparty/wp-toolkit/var/logs/filename.log

You can also enable enhanced logging to debug and troubleshoot the WordPress Toolkit. To do this, add the following line to the /usr/local/cpanel/3rdparty/wp-toolkit/var/etc/config.ini file:

logCommandsAndFileOperations = true

 

Warning:

We strongly recommend that you only enable enhanced logging when you need to troubleshoot the WordPress Toolkit. Enhanced logging may slow down WordPress Toolkit’s performance significantly.

You can find the above and more information within our documentation: WordPress® Toolkit 

Related articles

Comments

0 comments

Article is closed for comments.