Skip to main content

We are currently experiencing a higher than average ticket volume and as such our responses may be delayed. If your cPanel license is purchased through a partner or a hosting provider you may receive faster support by reaching out to your provider first.

We're currently improving our systems to provide you with a new, more unified login experience.

How does AutoSSL work?

Anthony May
  • Updated

Question

 

How does AutoSSL work?  What processes does AutoSSL undergo when installing a certificate?

 

Answer

 
During account/domain creation, (or sub/addon creation), autossl will run and verify if an SSL already exists. If not, it will generate DNS (CNAME) entries in DNS Zone (if hosted on same server or cluster) and use HTTP as a fallback for DCV checks and then sends an order to our store which in turn sends to Sectigo (or Let's Encrypt if installed).
 
Then Sectigo will start processing the order and perform DCV checks.
 
Upon verification, an SSL certificate is issued and our store checks to see if one exists. If so, it then installs it.
 
For general information on managing AutoSSL on cPanel servers, see the following article.
 
https://docs.cpanel.net/whm/ssl-tls/manage-autossl/

 

 

Related articles