Apache status: Failed to receive status information from Apache.

Symptoms

"Apache Status" in WHM displays the following message.

Failed to receive status information from Apache. 

Description

This issue commonly occurs when a custom rewrite rule prevents WHM from accessing http://localhost/whm-server-status/.

Workaround

Add the following condition to the rewrite rule to exclude whm-server-status from the rule.

RewriteCond %{REQUEST_URI} !\/whm-server-status\/ [NC]

Please note that additional debugging may be required if the RewriteCond rule doesn't work.

Additional resources

Apache Status

Apache Module mod_rewrite