AutoSSL installation failing on cPanel created subdomains

RickKukiela

• January 03, 2018 14:28

Daily we get error messages from the AutoSSL script complaining that its unable to verify various subdomains. For starters, webdisk.* for every single domain when it comes due for a cert update, fails. Obviously because the domain is password protected by default so the verify cannot work. The other offenders are the cpanel.*, webmail.*, and autodiscover.* subs. All I can do is go into each cpanel and manually disable the autossl for those domains when they come up. This is extremely tedious and honestly probably not even desired. I want webdisk to have SSL, the cpanel and webmail addresses should have SSL. Autodiscover I dont care much about either was we dont use it. What is going on with this?

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  Infopro

  • January 04, 2018 10:07

  the domain is password protected by default so the verify cannot work.

  
  You might like to know about this setting. WebHost Manager "Server Configuration "Tweak Settings, Domains tab: [QUOTE] Use a Global DCV Passthrough instead of .htaccess modification (requires EA4) When you enable this option, Apache adds global rewrite rules to the webserver configuration so that the system does not process additional rewrite rules for DCV filenames. These global rules make it unnecessary for cPanel & WHM to modify each virtual host"s .htaccess file. Note: When you enable this option, the system receives a trivial performance penalty because all of the HTTP requests must be matched against the DCV filename regular expressions.
  

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  RickKukiela

  • January 04, 2018 18:32

  I appreciate the reply, however this setting is already enabled on my server and the problem persists...

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  cPanelNick

  • January 05, 2018 06:01

  Please open a ticket through WHM or at cPanel Customer Portal

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