You must upgrade to Litespeed for cPanel update

gildas

• January 09, 2018 09:06

Hello, the update of my cpanel currently in version 66.0.34 to the latest available version does not take place. In the logs the following error is present: [2018-01-09 15:36:23 +0100] W NOTE: A system upgrade was not possible due to the following blockers: [2018-01-09 15:36:23 +0100] W [FATAL] - You must upgrade to Litespeed "5.2.1 build 2 or later", in order to upgrade to the next version of cPanel & WHM. the Litespeed service is no longer active on this server / cpanel. Do you know how to solve this error? Best Regards,

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  cPanelMichael

  • January 09, 2018 14:57

  Hello, This is noted in the cPanel Plugin documentation. View the /usr/local/lsws/autoupdate/build file to verify your LiteSpeed version information.
  You will need to update LiteSpeed, or completely uninstall it in order for the cPanel update to proceed: litespeed_wiki:cpanel:whm-lsws-plugin-uninstall [LiteSpeed Wiki] Thank you.

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  gildas

  • January 10, 2018 12:27

  Hello, Thank you for your reply. However, the order: /usr/local/lsws/admin/misc/cp_switch_ws.sh apache returns the following error: [ERROR] cPanel environment detected, but LiteSpeed WHM plugin not installed I was able to launch the command: /usr/local/lsws/admin/misc/uninstall.sh that offers the uninstall of LiteSpeed Web Server but at the CPANEL update, the error: W [FATAL] - You must upgrade to Litespeed "5.2.1 build 2 or later", in order to upgrade to the next version of cPanel & WHM is still present (a reboot of the machine was performed) between these two actions (uninstall.sh and update) Best Regards,

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  cPanelMichael

  • January 10, 2018 17:56

  Hello, What method did you use to originally install and uninstall the LiteSpeed plugin? If it wasn't uninstalled using traditional methods, then you should install it again, and then uninstall it using the URL referenced in my last response. Let us know if that helps. Thank you.

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  gildas

  • January 12, 2018 15:47

  Hello, The re-installation of litespeed and its desastallation solved this problem. I thank you for your return.

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  cPanelMichael

  • January 17, 2018 16:30

  Hello, I'm glad to see that helped. Thank you for sharing the outcome.

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