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Could not connect to SMTP host

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7 comments

  • cPanelMichael
    Hello, It looks like the SMTP connection attempt was made using weak ciphers. Check to see if the solution on the following post works if you want to allow those connections (not recommended due to the decreased security): Thank you.
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  • Nirjonadda
    Hello, It looks like the SMTP connection attempt was made using weak ciphers. Check to see if the solution on the following post works if you want to allow those connections (not recommended due to the decreased security):
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  • cPanelMichael
    Hello, Did you try the other workarounds referenced on that thread, or did you only adjust the weak ciphers option? Thank you.
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  • Nirjonadda
    Hello, Did you try the other workarounds referenced on that thread, or did you only adjust the weak ciphers option? Thank you.

    I think we have fixed this issue with CSF installation.
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  • cPanelMichael
    I think we have fixed this issue with CSF installation.

    I'm glad to see you were able to find a solution. Feel free to let us know the specific change you made in your CSF configuration. Thank you.
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  • Nirjonadda
    I'm glad to see you were able to find a solution. Feel free to let us know the specific change you made in your CSF configuration. Thank you.

    Installed CSF and allowed port 25 but before port 25 where are blocked for secure connection?
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  • cPanelMichael
    Installed CSF and allowed port 25 but before port 25 where are blocked for secure connection?

    Hi, Thank you for sharing the outcome. It likely relates to the same issue referenced on the following third-party URL since it applies to a smart host configuration: Configure CSF to allow outbound SMTP Let us know if you encounter any additional issues. Thank you.
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