Password protected directory issue

darroosh

• January 13, 2018 06:36

Hi, I used Cpanel password protected directories to make some directory password protected. Now when I try to go to the firectory URL, it says ( page not found ). I opened ( ,htacess) inside this folder and found it containts: AuthType Basic AuthName "Blablabla" AuthUserFile "/home/direcotrry/.htpasswds/public_html/wp-admin/passwd" require valid-user When I make the lines in the htaccess file as comment ( hash them), the URL works fine again. And I went to this path: "/home/direcotrry/.htpasswds/public_html/wp-admin/passwd", to find it's normal containing the username and the encrypted password What is wrong?

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  24x7server

  • January 13, 2018 14:03

  Now when I try to go to the firectory URL, it says ( page not found ).

  
  Please execute the below command on the server and replicate the blank page scenario and check what error is logged on the server. That will be helpful to troubleshoot and advise properly.. # tail -f /usr/local/apache/logs/error_logs

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  Jcats

  • January 13, 2018 17:54

  Try adding this to the end: ErrorDocument 403 default
  So it will look like: AuthType Basic AuthName "Blablabla" AuthUserFile "/home/direcotrry/.htpasswds/public_html/wp-admin/passwd" require valid-user ErrorDocument 403 default
  

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  darroosh

  • January 14, 2018 06:38

  Please execute the below command on the server and replicate the blank page scenario and check what error is logged on the server. That will be helpful to troubleshoot and advise properly.. # tail -f /usr/local/apache/logs/error_logs

  
  I don't have access to server to execute command

  Try adding this to the end: ErrorDocument 403 default
  So it will look like: AuthType Basic AuthName "Blablabla" AuthUserFile "/home/direcotrry/.htpasswds/public_html/wp-admin/passwd" require valid-user ErrorDocument 403 default
  

  
  I have added it, But still same result, no change at all.

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  Infopro

  • January 14, 2018 12:11

  Have you tried simply removing the password protection from this specific directory and then re-add it? What is the directory you're attempting to protect? It is in the public_html directory, correct?

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  24x7server

  • January 15, 2018 05:58

  I don't have access to server to execute command

  
  I think you should contact your server provider or the person who has the server access to troubleshoot it..

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