Web template editor, error

Petar

• January 15, 2018 14:43

When I open Web template Editor I can see page for all template, but if I click on preview of any page I got blank preview form with error: Template file not defined.

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  cPWilliamL

  • January 15, 2018 20:22

  Hi @Petar, When this happens, have you checked the `/usr/local/cpanel/logs/error_log' error log?: # tail -fn0 /usr/local/cpanel/logs/error_log
  When viewing a preview, a template file is generated as below: # ls -1 /var/cpanel/webtemplates/root/english/* /var/cpanel/webtemplates/root/english/default-preview.tmpl /var/cpanel/webtemplates/root/english/moving-preview.tmpl /var/cpanel/webtemplates/root/english/redirect-preview.tmpl
  The '/root/' portion will change depending on your reseller. This is likely a permissions issue. The permission should be as below: 755 root:root(0:0) directory /var 711 root:root(0:0) directory /var/cpanel 711 root:root(0:0) directory /var/cpanel/webtemplates 711 root:root(0:0) directory /var/cpanel/webtemplates/root 711 root:root(0:0) directory /var/cpanel/webtemplates/root/english
  Can you check the permissions on this path? Thanks,

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  Petar

  • January 16, 2018 13:08

  Thank you on reply, I'm resolved on this way. Move all file from /var/cpanel/webtemplates/root/english/ except default-preview.tmpl in some temp location. After that preview works !

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  cPWilliamL

  • January 16, 2018 13:42

  Thanks for sharing your solution @Petar. I am glad to hear all is working well

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