Increasing special FTP account quota

Samed87

• January 16, 2018 14:21

Hi guys, Hoping you can help me increase my sftp email disc quota. My FTP accounts are set to unlimited but my sftp is set to 50mb. I just can"t work out how to edit these settings, it says "contact your service provider to increase usage limit" but I have no idea who my provider is as I used to have someone host my emails but he retired. Thanks in advance. Sam

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  Infopro

  • January 16, 2018 20:08

  My FTP accounts are set to unlimited but my sftp is set to 50mb.

  
  By "my sftp" account, I assume you mean the main account, the one you login using only the cPanel username? That users quota is the full cPanel account quota. If it's 50MB, your Addon FTP accounts can be unlimited, but only up to 50MB, the size of the acount they reside on. For tips on finding your provider, the docs may be of some to you:

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  Samed87

  • January 16, 2018 20:51

  By "my sftp" account, I assume you mean the main account, the one you login using only the cPanel username? That users quota is the full cPanel account quota. If it's 50MB, your Addon FTP accounts can be unlimited, but only up to 50MB, the size of the acount they reside on. For tips on finding your provider, the docs may be of some to you:

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  Infopro

  • January 16, 2018 21:25

  Excellent. Good luck!

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