Could not connect to OCSP responder

tank

• January 21, 2018 22:31

Hey guys getting these errors in apache [Sun Jan 21 22:20:46.174120 2018] [ssl:error] [pid 28733:tid 140453395552000] AH01941: stapling_renew_response: responder error [Sun Jan 21 22:21:41.632483 2018] [ssl:error] [pid 28735:tid 140453206734592] (70007)The timeout specified has expired: [client 73.110.42.136:22287] AH01974: could not connect to OCSP responder 'ocsp.example.com'
I found this Any ideas?

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  cPanelMichael

  • January 22, 2018 17:27

  Hello, Is this a Comodo SSL certificate installed via the AutoSSL feature? If so, check to verify the DNS resolvers in your /etc/resolv.conf file are able to resolve the OCSP domain name. EX: dig ocsp.comodoca.com @IP +short
  Replace "IP" with the resolver IP addresses found in your /etc/resolv.conf file. Thank you.

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  tank

  • January 23, 2018 04:18

  All IPs correctly resolve via the command you gave to 178.255.83.1
  Yes is the auto SSL that comes with cpanel.

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  cPanelMichael

  • January 23, 2018 15:28

  Hello, Can you verify if this was a temporary issue, or if you continue to see this error logged to the Apache error log? Thank you.

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  tank

  • January 26, 2018 02:23

  Whenever I go

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  cPanelMichael

  • January 26, 2018 17:48

  Whenever I go > Install a SSL Certificate on a Domain"? Doing so would require you to install the newly generated certificate each time the certificate changes (every 90 days). Thank you.

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  Jcats

  • January 26, 2018 22:28

  Same problem here, just spent like 3 hours trying to fix this for a customer, I've even issued a stand alone LE SSL and tried to install it on cPanel services but it always comes up with the cPanel issued SSL and that its revoked. Just submitted a ticket because my eyes are bleeding from this issue: ticket 9237463

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