Websites ips missing

heopas

• January 25, 2018 09:42

Some websites ip is missing / blank after convert from subdomain to domain. I already try to change them but nothing. Is there a reset script or something ? i.imgur.com/GqJCbiP.jpg

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  cPanelMichael

  • January 25, 2018 17:00

  Hello, Could you verify the specific steps you took to convert the subdomain name to a domain name? For instance, are you referring to the "WHM >> Convert Addon Domain to Account" option? Thank you.

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  heopas

  • January 25, 2018 17:09

  Hello, Could you verify the specific steps you took to convert the subdomain name to a domain name? For instance, are you referring to the "WHM >> Convert Addon Domain to Account" option? Thank you.

  
  Yes I did the conversion with "WHM >> Convert Addon Domain to Account"

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  heopas

  • January 25, 2018 17:30

  When you Convert Addon Domain to Account and Apache server is not running httpd.conf doesn' t rebuild. I have fixed it running /scripts/rebuildhttpdconf

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  cPanelMichael

  • January 25, 2018 17:59

  When you Convert Addon Domain to Account and Apache server is not running httpd.conf doesn' t rebuild. I have fixed it running /scripts/rebuildhttpdconf

  
  I've not been able to reproduce that issue. Feel free to open a support ticket using the link in my signature if you can reproduce that issue every time you convert an addon domain name to it's own account. Thank you.

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