Understanding the spamassassin scores for auto delete

kenneth-vkd

• February 01, 2018 02:04

Hi We have some customers running on our WHM/cPanel servers, that are complaining about huge amounts of spam-mail. I have tried to look in the documentation for how to make the spamfilter more aggressive when performing auto-delete. Most of our customers are fine with the default setting of 5 as the spam-score, but a few customers are set lower than that and still recieve huge amounts of spam. If I read the documentation correctly, then a lower number should make the filter more aggressive and catch more mail, while a higher number makes the filter less aggressive and therefore allow more spam mail to pass through the filter without being stopped. Is this correctly understood?

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  rpvw

  • February 01, 2018 08:02

  a lower number should make the filter more aggressive and catch more mail, while a higher number makes the filter less aggressive and therefore allow more spam mail to pass through the filter without being stopped

  
  Correct Apache SpamAssassin - Version 68 Documentation - cPanel Documentation

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  cPanelMichael

  • February 01, 2018 17:37

  Hello, Keep in mind the "score" setting for the the Auto Delete option is separate from the default score SpamAssassin uses to determine if a message is SPAM. The default score for SpamAssassin itself is configured separately in "cPanel >> SpamAssassin" by clicking on the "Configure Apache SpamAssassin" button at the bottom of the page. Thank you.

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