cpanel + php-fpm: enabled but not working

Diogo Barioni Abdalla

• February 01, 2018 06:09

I hope this is the right place to ask. If it inst, please direct me to right subforum. I have this CentOS 6.9 VPS server with cpanel and WHM, running Apache 2 with PHP 5.6 Ive enabled PHP-FPM on WHM and it shows as active in both WHM and Cpanel (in the MultiPHP manager sections) I also have this on my httpd.conf: SetHandler proxy:unix:/opt/cpanel/ea-php56/root/usr/var/run/php-fpm/fc680a9025c37fd635d3cad33dda11786afdf8c0.sock|fcgi://domain.tld To be sure, I even copied it to the conf where Im setting my vhost. And PHP-FPM seems to be running, according to its logs ("NOTICE: ready to handle connections" on the php-fpm error.log) But when I go see phpinfo(), it still says: Server API CGI/FastCGI So what am I missing? How to debug this? Ive restarted apache and php-fpm many times, and even rebooted the server, to no avail

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  cPanelMichael

  • February 01, 2018 18:02

  Hello, Are you using any custom Apache templates in the /var/cpanel/templates/apache2_4/ directory? Custom templates will end with ".local". Thank you.

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  Diogo Barioni Abdalla

  • February 02, 2018 12:06

  Hello, Are you using any custom Apache templates in the /var/cpanel/templates/apache2_4/ directory? Custom templates will end with ".local". Thank you.

  
  Nope. There's 4 files on that path, one .json (000-local_template_check.json) and 3 .default files

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  cPanelMichael

  • February 02, 2018 15:54

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here and we will update this thread with the outcome. Thank you.

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  Diogo Barioni Abdalla

  • February 02, 2018 17:28

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here and we will update this thread with the outcome. Thank you.

  
  Sorry, but Im not finding the option to create a support ticket. On the page you linked there are there instructions:

  • Log in to WHM as the root user.
  • In the WHM Home interface, click Support.
  • Click Create Support Ticket.

  However, on my WHM I cant seem to find the Create Support Ticket option: when I click at the support button at the WHM home, there's only 3 options (Cpanel & WHM FAQ, Support forums and Documentation)

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  cPanelMichael

  • February 02, 2018 17:38

  Hello, It's likely your license is purchased through a third-party provider. In such cases, it's generally advised that you contact your provider for support first, and if they are unable to help you, you can open a ticket directly with us by setting up an account on the

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