problem with autoSSL at WHM

thanasis

• February 08, 2018 02:19

Hello, at my new VPS, i have ssl at my cPanels, but i don't have at WHM. AutoSSL is on and the shared SSL certificate is at "server . com" (please see the attached picture) Any help?

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  cPWilliamL

  • February 08, 2018 15:56

  Hi @thanasis, What do the "Certificate Details" show at WHM > Service Configuration > Manager Service SSL Certificates? Does the following command provide any helpful output? # /usr/local/cpanel/bin/checkallsslcerts
  

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  thanasis

  • February 08, 2018 16:25

  Hello @cPWilliamL the output is wrong... At Certificate Properties tab writes the old hostname. Can you help me how to change this? At Home "Networking Setup "Change Hostname i have the new Hostname

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  cPWilliamL

  • February 08, 2018 16:42

  Could you try the following commands? # /usr/local/cpanel/bin/set_hostname put.hostname.here # /usr/local/cpanel/bin/checkallsslcerts
  

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  thanasis

  • February 08, 2018 17:01

  I did it. The last lines from the output of the second command was: The system will check for the certificate for the ftp The system will attempt to verify that the certificate for the ftp The system will attempt to replace the cPanel Store provided certificate for the ftp newhostname.xxx oldhostname.xxx oldhostname.xxx At Service Configuration "Manage Service SSL Certificates, i see the same; the oldhostname.xxx

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  thanasis

  • February 08, 2018 17:24

  I pressed the Reset Certificate button at Service Configuration "Manage Service SSL CertificatesDocumentation Now i have the correct new-host at Certificate Properties tab, but still WHM is not secure...

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  cPWilliamL

  • February 08, 2018 17:49

  This may be an issue with SNI. Could you open a ticket via my signature so we can take a look? You can post the ticket number here so we can update the thread with the resolution.

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  thanasis

  • February 08, 2018 18:24

  Thank you cPWilliamL, My ticket ID is: 9270139

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  cPWilliamL

  • February 09, 2018 17:56

  To follow up on this issue, it appears hostname SSL CRT's were specifically disabled via touch file(/var/cpanel/ssl/disable_auto_hostname_certificate). Removing the file below corrected the issue.

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