Transport errors encountered

Nirjonadda

March 08, 2018 09:41

Getting email about Transport errors encountered. Please let me know this fix.

The system encountered errors during transport of the backup files.

Transport     Backup Label     Message
Google Drive Backup     use     Unable to send "/backup/2018-03-08/accounts/user.tar.gz" to destination "Google Drive Backup"

Below is a preview of the attached log file.

Preview of transport errors log:
Unable to send "/backup/2018-03-08/accounts/user.tar.gz" to destination "Google Drive Backup"

Comments

5 comments

cPanelMichael

March 08, 2018 15:05
Hello, Can you let us know the full output to /usr/local/cpanel/logs/cpbackup_transporter.log when this happens? Thank you.
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Nirjonadda

March 08, 2018 15:12
Hello, Can you let us know the full output to /usr/local/cpanel/logs/cpbackup_transporter.log when this happens? Thank you.

This this some log. [2018-03-08 02:24:37 +0600] info [cpbackup_transporter] Initializing log file [2018-03-08 02:24:37 +0600] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started. [2018-03-08 02:24:37 +0600] info [cpbackup_transporter] cpbackup_transporter - started [2018-03-08 02:24:37 +0600] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-03-08 02:24:37 +0600] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2018-03-08 02:24:37 +0600] info [cpbackup_transporter] Instantiating Object [2018-03-08 02:24:38 +0600] info [cpbackup_transporter] Starting a "copy" operation on the "Google Drive Backup" destination ID "4OkSiupQ3YiPJ_fGBsr3zKSQ". [2018-03-08 02:24:38 +0600] info [cpbackup_transporter] Validating destination path /Nirjonmela Forum Backup/2018-03-08/accounts/ [2018-03-08 02:24:39 +0600] info [cpbackup_transporter] Making Path /Nirjonmela Forum Backup/2018-03-08/accounts/ [2018-03-08 02:24:42 +0600] info [cpbackup_transporter] Path creation successful [2018-03-08 02:24:42 +0600] info [cpbackup_transporter] Uploading account backup /backup/2018-03-08/accounts/nmela.tar.gz to /Nirjonmela Forum Backup/2018-03-08/accounts/nmela.tar.gz (from 2018-03-08/accounts/nmela.tar.gz) [2018-03-08 02:24:42 +0600] info [cpbackup_transporter] Attempting to upload /backup/2018-03-08/accounts/nmela.tar.gz to /Nirjonmela Forum Backup/2018-03-08/accounts/nmela.tar.gz for destination: Google Drive Backup [2018-03-08 02:24:42 +0600] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2018-03-08/accounts/nmela.tar.gz to /Nirjonmela Forum Backup/2018-03-08/accounts/nmela.tar.gz for destination: Google Drive Backup [2018-03-08 02:27:07 +0600] info [cpbackup_transporter] Successful transfer of /backup/2018-03-08/accounts/nmela.tar.gz to /Nirjonmela Forum Backup/2018-03-08/accounts/nmela.tar.gz for destination Google Drive Backup [2018-03-08 02:27:07 +0600] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-03-08 02:27:07 +0600] info [cpbackup_transporter] cpbackup_transporter - Exiting - the queue has been emptied; no more work to do [2018-03-08 02:27:07 +0600] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon is being stopped. [2018-03-08 03:47:36 +0600] info [cpbackup_transporter] Initializing log file [2018-03-08 03:47:36 +0600] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started. [2018-03-08 03:47:36 +0600] info [cpbackup_transporter] cpbackup_transporter - started [2018-03-08 03:47:36 +0600] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-03-08 03:47:36 +0600] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2018-03-08 03:47:36 +0600] info [cpbackup_transporter] Instantiating Object [2018-03-08 03:47:37 +0600] info [cpbackup_transporter] Starting a "copy" operation on the "Google Drive Backup" destination ID "4OkSiupQ3YiPJ_fGBsr3zKSQ". [2018-03-08 03:47:37 +0600] info [cpbackup_transporter] Validating destination path /Nirjonmela Forum Backup/2018-03-08/accounts/ [2018-03-08 03:47:39 +0600] info [cpbackup_transporter] Path exists
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cPanelMichael

March 08, 2018 15:25
Hello, The log output shows no error messages. Are you able to reproduce the issue when forcing a new backup generation? EX: /usr/local/cpanel/bin/backup --force
Thank you.
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Nirjonadda

March 09, 2018 13:01
Hello, The log output shows no error messages. Are you able to reproduce the issue when forcing a new backup generation? EX: /usr/local/cpanel/bin/backup --force
Thank you.

Does not that why still Getting email about Transport errors encountered. 51219
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cPanelMichael

March 09, 2018 17:19
Hello, Could you open a support ticket so we can take a closer look? Thank you.
0

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