PHP Fpm consuming more resources

myilraj

• March 15, 2018 07:01

Today I am receiving many emails from my server as follows: Time: Thu Mar 15 11:32:18 2018 +0000 Resource: Process Time Exceeded: 28948 > 3600 (seconds) Executable: /opt/cpanel/ea-php71/root/usr/sbin/php-fpm Command Line: php-fpm: pool onlineincome_in PID: 30723 (Parent PID:22782) Killed: No Time: Thu Mar 15 11:48:21 2018 +0000 Resource: Process Time Exceeded: 29410 > 3600 (seconds) Executable: /opt/cpanel/ea-php71/root/usr/sbin/php-fpm Command Line: php-fpm: pool onlineincome_in PID: 31472 (Parent PID:22782) Killed: No How to find and solve this issue? Hosting people says it was not a problem? But the site experiencing loss of traffic. Kindly anyone support me. Regards, Myilraj G

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  cPanelMichael

  • March 15, 2018 15:35

  Hello, That message comes from the third-party CSF/LFD application and indicates a PHP-FPM process was running longer than the maximum time configured for the CSF/LFD detection period. It shows the process was not killed, thus you should not have traffic loss. Can you provide more information about how you are detecting traffic loss? Also, here are a couple of existing threads on this topic: Thank you.

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  myilraj

  • March 19, 2018 14:37

  Hello Michael, I am always monitoring the real traffic in Google Analytics. Normally the site gets more than 50+ real visitors throughout IST. Let's take an average of One-hour. Suddenly the real-time traffic goes down to 15 and my email inbox will be flooded with LFD emails. This happens for about 1 - 3 minutes, then the email stops and the real-time visits again raise to 50+. What to do in this situation?

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  cPanelMichael

  • March 19, 2018 16:07

  Hello, First, check the PHP-FPM error log for the account in-question to see if you notice any particular error messages. It's located at: /home/$username/logs/domain_tld.php.error.log Are there any particular messages that appear at the times references in the email alert? Thank you.

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  myilraj

  • March 20, 2018 00:41

  Hi, I am copying here some errors on cPanel Error Logs. Kindly look into it and provide me a solution please. [Fri Mar 16 14:28:28.248424 2018] [autoindex:error] [pid 29238:tid 139650240861952] [client 162.158.182.214:14135] AH01276: Cannot serve directory /home/mydomain/public_html/wp-includes/Text/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive [Wed Mar 14 13:28:04.678703 2018] [autoindex:error] [pid 29216:tid 140335729649408] [client 141.101.77.182:17105] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/uploads/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive, referer: https://www.mydomain.in/wp-content/uploads [Mon Mar 12 11:45:55.057915 2018] [autoindex:error] [pid 20557:tid 140335640475392] [client 162.158.74.237:10303] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/plugins/onesignal-free-web-push-notifications/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive, referer: Google [Mon Mar 12 11:44:43.783880 2018] [autoindex:error] [pid 20622:tid 140335481014016] [client 162.158.50.136:12155] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/plugins/onesignal-free-web-push-notifications/views/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive, referer: Google Search Console [Mon Mar 12 11:44:22.447936 2018] [autoindex:error] [pid 20492:tid 140335481014016] [client 162.158.50.136:17723] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/plugins/onesignal-free-web-push-notifications/views/css/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive, referer: Google Search Console [Mon Mar 12 11:44:19.139504 2018] [autoindex:error] [pid 20687:tid 140335481014016] [client 162.158.74.147:27675] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/plugins/onesignal-free-web-push-notifications/views/css/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive, referer: Google [Mon Mar 12 10:13:59.212138 2018] [autoindex:error] [pid 11506:tid 140335481014016] [client 162.158.75.238:16833] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/plugins/onesignal-free-web-push-notifications/sdk_files/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive, referer: Google [Mon Mar 12 02:06:39.678581 2018] [autoindex:error] [pid 5280:tid 140335640475392] [client 108.162.246.83:13197] AH01276: Cannot serve directory /home/mydomain/public_html/wp-content/plugins/onesignal-free-web-push-notifications/views/images/settings/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive
  

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  myilraj

  • March 20, 2018 13:28

  Hello Michael, Today also am experiencing same issues. Whenever I am getting LFD notifications, the real-time traffic is going down. Then again after 2 - 3 minutes, the traffic reaches the peak (50+ concurrent users). This process is repeatedly occurring more than 3 - 5 times in an hour. Particular PID: 2562 / 30014 / 30015 Parent PID: 22782 Kindly anyone help me out to fix this issue!

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  cPanelMichael

  • March 21, 2018 16:09

  Hello, Could you open a support ticket so we can take a closer look? Create Support Ticket - Version 68 Documentation - cPanel Documentation Thank you.

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  snowpoloi

  • March 07, 2020 12:24

  did you find any solution i have the same problem i believe that php fpm goes down the trafic to google analytics...when i restart phpfm i have 80-90 and after a while i have 20-30 after restart again at 80-90

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