Change Root Password

thinkdolphin

• March 16, 2018 12:38

I need to change the WHM root password and not the other reseller account passwords. I tried looking under Server Configuration per the documentation, but there is no Change Root Password option listed. I'm only seeing BHM Setup. Is there any other way to change the root password? Thanks!

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  cPanelMichael

  • March 16, 2018 17:51

  Hello, You can access Web Host Manager as "root" and use the following option: "WHM >> Server Configuration >> Change Root Password" We document this option at: Change Root Password - Version 68 Documentation - cPanel Documentation Thank you.

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  thinkdolphin

  • March 16, 2018 18:02

  Like I said in my original post, that option is NOT AVAILABLE.

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  thinkdolphin

  • March 16, 2018 18:06

  Here's what my options look like.

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  cPanelMichael

  • March 16, 2018 18:18

  Hello, The image suggests you are not logged in as "root" to Web Host Manager. Can you logout of Web Host Manager, clear your browser cache, and log back in with "root" as the username? Thank you.

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  thinkdolphin

  • March 16, 2018 18:24

  Oh! I'm not sure I have the password for that...

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  cPanelMichael

  • March 16, 2018 18:27

  Hello, Are you able to access the server as root via SSH? If not, check with your provider to see the steps they offer for resetting a server's root password. Thank you.

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