ipaliases appears to be down?
At around 2PM every day cPanel sends an auto email saying Failed - The service "ipaliases" appears to be down.
Each day it seems to report a different 1 of 5 ip addresses as missing. 10 minutes after the failed email it sends a recovered email.
Here are 2 of the service check raw outputs from different days where it thinks a different ip is missing:-
Service Check Raw Output
warn [restartsrv_ipaliases] The 'ipaliases' service has determined there are one (xxx.xxx.255.68) or more missing IP addresses on the system.
(XID mpk7nr) The "ipaliases" service is down: The 'ipaliases' service has determined there are one (xxx.xxx.255.68) or more missing IP addresses on the system.
The subprocess "/usr/local/cpanel/scripts/restartsrv_ipaliases" reported error number 255 when it ended.
Service Check Raw Output
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warn [restartsrv_ipaliases] The 'ipaliases' service has determined there are one (xxx.xxx.254.51) or more missing IP addresses on the system.
(XID 4yd8zm) The "ipaliases" service is down: The 'ipaliases' service has determined there are one (xxx.xxx.254.51) or more missing IP addresses on the system.
The subprocess "/usr/local/cpanel/scripts/restartsrv_ipaliases" reported error number 255 when it ended.
Any idea what's wrong?
Thanks,
Andy
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Hello, Check to see what's configured for the following option in "WHM >> Basic WebHost Manager Setup" under the "Basic Config" tab: The ethernet device onto which new IP addresses are added. Devices detected with at least one IP are listed in the drop-down, or you may specify another device. Does it match the device name you see when using the "ifconfig" command? Thank you. 0 -
Hello, Check to see what's configured for the following option in "WHM >> Basic WebHost Manager Setup" under the "Basic Config" tab: The ethernet device onto which new IP addresses are added. Devices detected with at least one IP are listed in the drop-down, or you may specify another device. Does it match the device name you see when using the "ifconfig" command? Thank you.
In the config eth0 is selected. ifconfig shows the 5 ipv4 addresses as eth0:cp1, eth0:cp2 etc The ipv6 box is empty in the basic config, would that cause a problem? Thanks0 -
Hello, That shouldn't result in the problem you have reported. Could you open a support ticket so we can take a closer look? Create Support Ticket - Version 68 Documentation - cPanel Documentation Thank you. 0 -
Hello, I see that you've requested more information about that topic in the support ticket (9375119). I'll monitor the support ticket and update this thread with the outcome once it's closed. Thank you. 0 -
Hello, I see that you've requested more information about that topic in the support ticket (9375119). I'll monitor the support ticket and update this thread with the outcome once it's closed. Thank you.
In the support ticket is says:- "In terms of additional IPs, cPanel & WHM actually requires that you let it handle additional IPs and that you do explicitly create your own OS level interfaces for them" "do explicitly create" ??? Then the next reply "No, if you create those it will cause problems" I need an answer, we had our ecom sites down for 4 hours today because of this!0 -
In the support ticket is says:- "In terms of additional IPs, cPanel & WHM actually requires that you let it handle additional IPs and that you do explicitly create your own OS level interfaces for them"
To update, here is the most recent response from the support ticket: [QUOTE] There is a typographical error in that statement. It should have stated: ----- cPanel & WHM actually requires that you let it handle additional IPs and that you do *not* explicitly create your own OS level interfaces for them. ----- Again, my sincerest apologies for that typo.
Thank you.0
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