WHM shows service down but it's running

Gojko

• March 28, 2018 07:42

Hello on WHM:2087/scripts/servup show me that cpanellogd,cpdavd,cphulkd,mailman,p0f are down but: /scripts/restartsrv_mailman Waiting for "mailman" to restart "waiting for "mailman" to initialize "finished. Service Status mailman (/usr/bin/python /usr/local/cpanel/3rdparty/mailman/bin/mailmanctl -s start) is running as mailman with PID 3592 (pidfile+/proc check method). Startup Log Starting Mailman's master qrunner. mailman restarted successfully.
/usr/local/cpanel/scripts/restartsrv_cpanellogd Waiting for "cpanellogd" to restart "waiting for "cpanellogd" to initialize "finished. Service Status cpanellogd (cpanellogd - master) is running as root with PID 3646 (pidfile+/proc check method). Startup Log ==> cPanel Log Daemon version 26.0 cpanellogd restarted successfully.
also i see p0f in top list of proccess it's working... what is problem? any help? cPanel newest, CentOS 6 x64.

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  cPanelMichael

  • March 28, 2018 15:17

  Hello, Do you notice any recent output to /var/log/chkservd.log related to these services? Thank you.

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  Gojko

  • March 30, 2018 11:28

  Loading services .....apache_php_fpm....clamd....cpanel-dovecot-solr....cpanel_php_fpm....cpanellogd....cpdavd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lfd....lmtp....mailman....mysql....named....nscd....p0f....pop....queueprocd....rsyslogd....spamd....sshd..Done [2018-03-30 13:24:36 +0200] Disk check .... /var/tmp (/var/tmp) [22.42%] ... /boot (/boot) [62.91%] ... / (/) [22.42%] ... {status:ok} ... Done [2018-03-30 13:24:36 +0200] OOM check ....Done [2018-03-30 13:24:36 +0200] Service check .... queueprocd [[check command:+][socket connect:N/A]]... sshd [[check command:+][socket connect:N/A]]... spamd [[check command:+][socket connect:N/A]]... rsyslogd [[check command:+][socket connect:N/A]]... pop [[check command:+][socket connect:+]]... p0f [[check command:+][socket connect:N/A]]... nscd [[check command:+][socket connect:N/A]]... named [[check command:+][socket connect:N/A]]... mysql [[check command:+][socket connect:N/A]]... mailman [[check command:+][socket connect:N/A]]... lmtp [[check command:+][socket connect:+]]... lfd [[check command:+][socket connect:N/A]]... ipaliases [[check command:+][socket connect:N/A]]... imap [[socket_service_auth:1][check command:+][socket connect:+]]... httpd [too soon after restart to check]... ftpd [[socket_service_auth:1][check command:+][socket connect:+]]... exim [[check command:+][socket connect:+]]... dnsadmin [[http_service_auth:1][check command:+][socket connect:+]]... crond [[check command:+][socket connect:N/A]]... cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]... cphulkd [[check command:+][socket connect:+]]... cpgreylistd [[check command:N/A][socket connect:N/A]]... cpdavd [[http_service_auth:1][check command:+][socket connect:+]]... cpanellogd [[check command:+][socket connect:N/A]]... cpanel_php_fpm [[check command:+][socket connect:N/A]]... cpanel-dovecot-solr [[check command:+][socket connect:+]]... clamd [[check command:+][socket connect:N/A]]... apache_php_fpm [[check command:+][socket connect:N/A]]...Done Service Check Finished
  httpd still is down in whm but is active?

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  Gojko

  • March 30, 2018 11:43

  After log time they showing up as running, so there is a time before check multiple time is service running or not. Do you know after which period of time they check again?

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  rpvw

  • March 30, 2018 12:01

  By default, the chkservd driver checks each service every five minutes to determine the service's status.

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  cPanelMichael

  • March 30, 2018 13:32

  After log time they showing up as running, so there is a time before check multiple time is service running or not. Do you know after which period of time they check again?

  
  Hello, The status is updated once Chkservd detects the service as running. You can read more about how Chkservd works at: TailWatch - cPanel Knowledge Base - cPanel Documentation Thank you.

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  planetjoin

  • November 08, 2018 01:30

  Hello guys I tried all things i found here in this thread and in many others and nothing works. The WHM service status display all services DOWN but its are running. I found this solution (but is a little bit old (2011 ;) how2forge.info/cpanel-service-status-showing-down-while-it-is-up-and-running/ [QUOTE] The problem was that "lo" was not active, I have activated it by running: # ifup lo After "lo" was activated I had to restart cPanel: # service cpanel restart All services were showing up after the restart, but imap was still shown as down. I quickly solved this by regenerating the "check script" for imap: # rm -rf /etc/chkserv.d/imap Then go to Service Manager via cPanel, enable imap (if it is not) and press Save.
  I"m using WHM/cpanel last version, with centOs 7X and Cloudlinux 7.5 Is it safe to try? Thanks ;) Fabian

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  cPanelMichael

  • November 08, 2018 14:50

  Hi Fabian, I don't recommend using those steps. If chkservd is not accurately detecting the status of a service, it's something we should investigate further. Can you open a

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