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Moving from Ensim to cPanel Issues

Comments

4 comments

  • 24x7server
    WARNING: The remote server failed to send the location of the transfer archive.

    The package created on the remote server is not available to fetch it and this is the main reason for it. Please check the remote server logs to see for more details on why the package is not available for transfer..
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  • PenguinInternet
    How big is the account on the Ensim server? If it's more than a couple of Gb then it probably will fail from our previous experience. If this is the case, you'll need to package up the account manually on the Ensim server and then transfer that across to import into cPanel. We migrated thousands of accounts from Ensim to cPanel a few years back so if you get stuck and need a hand, let me know and I'll happily take a look for you.
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  • Infopro
    cPanel will be happy to assist you with this migration if you're interested: cPanel Migration Services and Guides - cPanel Knowledge Base - cPanel Documentation
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  • cPanelKyle
    Likely there is a file/directory that has ownership or permissions set wrong that is causing pkgacct-enXim to fail. As Infopro mentioned we would be glad to migrate the account(s) for you. If you want to migrate the account(s), we could take a look why the account is not packaging. Please open a ticket with us either way if we can be of assistance.
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