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Apache failing after EasyApache update

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35 comments

  • garconcn
    Before last year, we had "Operating System Package Updates" set to update automatically. After last update issue from cpanel, we disabled all auto updates to prevent such thing happening. I discovered this issue last night at 8PM PST because I received an alert from one of our server saying httpd was down. I fixed the problem after run upcp update and fix the php handler. I knew that cpanel released EA4 update yesterday but didn't expect some thing will be updated automatically, I first checked this forum but didn't see any posts related. Then I tried to replicate this issue on other similar servers but they had no problems. I thought this problem could be unique on that server. Today, I found that the server had problem was on version 68.0 (build 29), but other servers are on 68.0 (build 33). I guess the build 33 had the latest version of apr-uti which does not need update. I would be a disaster for me if all other servers been affected, I would have to spend a whole night to fix the issue. I am thinking to change the cPanel upcp cron job to run once a week instead of daily to prevent all servers to down at same day.
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  • hmk
    update to EasyApache4 wherein after the update was installed Apache service is not working or failing to restart properly. following commands didn't solve the issue yum clean all yum -y update /usr/local/cpanel/bin/rebuild_phpconf --current /usr/local/cpanel/bin/rebuild_phpconf --ea-php55=cgi --ea-php56=suphp
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  • hmk
    about 2 days, cpanel hasn't provided any solution yet. i would appreciate, if any one could give at least temporary solution to this issue.
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  • hmk
    i have managed to solve the issue for my server.
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  • cPanelMichael
    Hello, To update, we've published an autofixer to repair the missing PHP handlers that resulted from the issue noted with internal case EA-7366. This should run automatically upon the nightly cPanel update, but you can also run it manually using the following command: /usr/local/cpanel/scripts/autorepair resolve_all_php_handlers_being_none
    Thank you.
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