Apache is not starting - apr_stat_fd

Nandulal

• April 05, 2018 21:26

Hello, My apache service is not starting. Please see the error: CT-26494-bash-4.1# service httpd start Starting httpd: /usr/sbin/httpd: symbol lookup error: /usr/sbin/httpd: undefined symbol: apr_stat_fd [FAILED] I have removed the apr and apr-util and installed again using yum command. But the error still persists when starting apache. I have manually removed old libraries of apr and reinstall the latest version. Then the error becomes: CT-26494-bash-4.1# httpd -t httpd: error while loading shared libraries: libaprutil-1.so.0: cannot open shared object file: No such file or directory. I'm using easyapace4. Kindly help me to overcome this issue.

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  rarod

  • April 06, 2018 09:30

  Take a look at this thread:

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  cPanelLauren

  • April 06, 2018 13:01

  Hi @Nandulal This does sound like the thread linked by @rarod and related to our internal case EA-7366 - updates for this were pushed last night If Apache is still down please do the following and let us know the results: yum clean all yum update ea-*
  Once that's done ensure that ea-apr-util is >=1.6 you can do this with: rpm -qi ea-apr-util
  Then, check to ensure all PHP versions have a handler set: /usr/local/cpanel/bin/rebuild_phpconf --current
  If the output here is none there is an autofixer for this now: /usr/local/cpanel/scripts/autorepair resolve_all_php_handlers_being_none
  Please let us know if this resolves the issue. [COLOR=rgb(0, 0, 0)]

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  Nandulal

  • April 06, 2018 20:39

  Hi, Thank you for your help. There are no php handlers present. Also "yum update ea-*" result in errors: --- [Wed Apr 04 01:12:27.769550 2018] [alias:warn] [pid 523] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 7552 will probably never match because it overlaps an earlier Alias. --- Waiting for "httpd" to start ""warn [restartsrv_httpd] The system encountered an error while starting the "httpd" service with the command "/usr/sbin/apachectl start": The subprocess reported error number 127 when it ended. "warn [restartsrv_httpd] The system encountered an error while starting the "httpd" service with the command "/usr/sbin/apachectl start": The subprocess reported error number 127 when it ended. --- Failed: ea-apache24.x86_64 0:2.4.29-1.1.2.cpanel ea-apache24.x86_64 0:2.4.33-4.4.1.cpanel ea-apache24-config-runtime.noarch 0:1.0-119.119.7.cpanel ea-apache24-config-runtime.noarch 0:1.0-128.128.2.cpanel --- # /usr/local/cpanel/scripts/autorepair resolve_all_php_handlers_being_none httpd has failed. Contact your system administrator if the service does not automagically recover. !! PHP handlers are still all `none`!! This probably means there is a problem w/ an EA4 RPM. Once that is fixed run this script manually or configure the PHP handlers via WHM or /usr/local/cpanel/bin/rebuild_phpconf --- Kindly help me to know fix this issue.

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  cPanelLauren

  • April 09, 2018 12:54

  Hello, It looks like the two RPM's that are causing the issue are: ea-apache24.x86_64 0:2.4.29-1.1.2.cpanel ea-apache24-config-runtime.noarch 0:1.0-119.119.7.cpanel
  which are the older versions If you execute the following command: rpm -qa |grep ea-apache24
  Can you post the output you get? Ultimately if apache is still down on this server, I'd advise opening a ticket to ensure the issue is resolved more quickly Thank you,

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