Can Send Email but not Receive

Ryan Roy

• April 11, 2018 03:51

Good Day, I am a re-seller my client keeps complaining that they can't send email but they can receive them. When I check the I server I got this - Removed - Already unblock port 25, but still got the error. Anyone can help me resolve this, I am losing clients sadly :(

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  Infopro

  • April 11, 2018 09:09

  Please edit out real IPs and email addresses from your screenshot and repost it.

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  Ryan Roy

  • April 11, 2018 09:16

  Please edit out real IPs and email addresses from your screenshot and repost it.

  
  This is my error I can't seem to send mail in cpanel webmail All connections to Mailservers port 25 have failed. The standard port for SMTP transactions is 25, so your servers should be operating on that port. It is recommended that it be fixed in order for your mail service to operate properly. The Mail Servers that failed are: 45.32.241.219 | failed message send with: messaging failure: Time out occurred or Remote server closed connection prematurely

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  Ryan Roy

  • April 11, 2018 12:23

  this is the result when I test my email Connection: opening to domain.tld:25, timeout=300, options=array ( ) Connection: opened SERVER -> CLIENT: 220-server.domain.tld ESMTP Exim 4.89_1 #1 Wed, 11 Apr 2018 12:15:37 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. CLIENT -> SERVER: EHLO removed SERVER -> CLIENT: 250-removed Hello removed 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-STARTTLS 250 HELP CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 TLS go ahead 2018-04-11 12:15:38 SMTP Error: Could not connect to SMTP host. CLIENT -> SERVER: QUIT SERVER -> CLIENT: ecurity failure 554 Security failure SMTP ERROR: QUIT command failed: ecurity failure 554 Security failure Connection: closed 2018-04-11 12:15:38 SMTP connect() failed. PHPMailer/PHPMailer Message sending failed.
  

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  Infopro

  • April 11, 2018 14:11

  Check to see if these troubleshooting tips are of use to you: github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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  Aditya9162&0

  • May 26, 2018 17:18

  Good Day, I am a re-seller my client keeps complaining that they can't send email but they can receive them. When I check the I server I got this - Removed - Already unblock port 25, but still got the error. Anyone can help me resolve this, I am losing clients sadly :(

  
  I have same issues

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