Cannot send/receive emails

HighPriest

• April 17, 2018 05:18

Hi everyone My Vps host domain name dns nameservers are pointing It's hosting provider's server and assigned to the IP address of my Vps which is provided by a different company and my website works fine but i can't send or receive any emails using the same domain, i am using Cpanel/Whm can any body help???

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  Eminds

  • April 17, 2018 11:14

  Make sure you have correct MX records pointing to the correct IP address, if MX records are not the case and if you have root access of the server check the logs at /var/log/exim_mainlog

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  cPanelLauren

  • April 17, 2018 14:39

  As noted by @Eminds the MX records the MX records should be verified. The MX record would need to be added where DNS is hosted for the domain When sending mail are you receiving a specific error?

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  HighPriest

  • April 18, 2018 00:14

  Make sure you have correct MX records pointing to the correct IP address, if MX records are not the case and if you have root access of the server check the logs at /var/log/exim_mainlog

  
  Thanks i will try that

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  HighPriest

  • April 18, 2018 00:16

  As noted by @Eminds the MX records the MX records should be verified. The MX record would need to be added where DNS is hosted for the domain When sending mail are you receiving a specific error?

  
  Thanks i will try that

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  cPanelLauren

  • April 18, 2018 11:52

  Hi @HighPriest Thank you for the update, please let us know the outcome!

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