Changing document root for primary domain does not work

kjdion84

• April 18, 2018 12:03

I've done the following: nano /var/cpanel/userdata/username/mysite.com Changed documentroot from /home/username/public_html to /home/username/public_html/mysite.com/public rm -vf /var/cpanel/userdata/username/mysite.com.cache /scripts/updateuserdatacache /scripts/rebuildhttpdconf service httpd restart It DOES NOT WORK. It breaks the website entirely. Why???

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  cPanelMichael

  • April 18, 2018 17:22

  Hello @kjdion84, I used the following steps to successfully modify the default document root for a domain name: 1. Update the "documentroot" value to the new path in the following files: /var/cpanel/userdata/username/domain.tld /var/cpanel/userdata/username/domain.tld_SSL 2. Remove the existing cache files: rm /var/cpanel/userdata/username/domain.tld.cache rm /var/cpanel/userdata/username/domain.tld_SSL.cache
  3. Rebuild the cache files and the Apache configuration file: /scripts/updateuserdatacache /scripts/rebuildhttpdconf
  4. Restart Apache: /scripts/restartsrv_httpd
  It looks like you may not have restarted Apache. Can you let us know if that solves the issue? Thank you.

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  kjdion84

  • April 18, 2018 17:31

  Nope. I get the following when visiting the domain: This page isn"t working mydomain.com is currently unable to handle this request. HTTP ERROR 500

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  kjdion84

  • April 18, 2018 17:37

  OK so it works if I use: /home/username/public_html/public Instead of: /home/username/public_html/mysite.com/public Is there a way to make it work with the second example? Does the period need to be escaped or something?

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  cPanelMichael

  • April 18, 2018 17:54

  Hello @kjdion84, I couldn't reproduce the issue when following the instructions noted in my previous response and using a directory name with a period as the document root. EX: documentroot: /home/username/public_html/testing.directory/123
  It's possible the "nano" command-line editor is the culprit here. Can you try using "vi" instead of "nano" to see if you notice a difference in the behavior? Thank you.

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  kjdion84

  • April 18, 2018 17:58

  I'm an idiot. Everything is working from the server point of view, I was missing a couple PHP extensions I had to install via EasyApache. Sorry and thanks for the help.

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  cPanelMichael

  • April 18, 2018 18:07

  Hello, Not a problem! I'm glad to see you were able to solve the issue.

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  kamm

  • February 01, 2019 09:34

  Hello @kjdion84, I used the following steps to successfully modify the default document root for a domain name: 1. Update the "documentroot" value to the new path in the following files: /var/cpanel/userdata/username/domain.tld /var/cpanel/userdata/username/domain.tld_SSL 2. Remove the existing cache files: rm /var/cpanel/userdata/username/domain.tld.cache rm /var/cpanel/userdata/username/domain.tld_SSL.cache
  3. Rebuild the cache files and the Apache configuration file: /scripts/updateuserdatacache /scripts/rebuildhttpdconf
  4. Restart Apache: /scripts/restartsrv_httpd
  It looks like you may not have restarted Apache. Can you let us know if that solves the issue? Thank you.

  
  Thanks for this info. This post has similar instructions: but it includes /scripts/updateuserdomains
  Is that necessary?

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  cPanelMichael

  • February 01, 2019 15:36

  Hi @kamm, My testing shows that running the /scripts/updateuserdomains command is not necessary. The /scripts/updateuserdatacache command is sufficient to update the userdata cache files. Thank you.

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  Conex

  • December 01, 2019 16:30

  Hi cPanel, still have this issue, and can't resolve it, even by doing every thing you described above. regards

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