Cannot enable cPanelid login

kalexan

• April 19, 2018 06:48

Hello I decided to enable External auth using cpanelid at 2 of my servers (Manage External Authentications > Configure, at cPanelID row I enabled all 3 status swithes), however the "Log in via cPanelID" orange button does not appear in th login screen (CENTOS 7.4 standard, cPanel v68.0.37). Does the server needs restart for this?

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  cPanelLauren

  • April 19, 2018 12:34

  Hello @kalexan Can you let me know how you're accessing? This must be done over an SSL connection. This is also detailed in our documentation here: Manage External Authentications - Version 70 Documentation - cPanel Documentation Thank you,

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  kalexan

  • April 19, 2018 20:08

  (ssl connection) At whm login screen the "log in with cpanelid" button does not appear, although I have enabled it at Manage External Authedications menu

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  cPanelLauren

  • April 20, 2018 11:53

  Hi @kalexan Do you have an SSL installed on the hostname or is it self-signed? I found that this won't work if even if there is no SSL. If you do Please open a ticket so that we can take a closer look for you. Thank you,

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