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Problems in smtp and mx records

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3 comments

  • cPanelLauren
    Hello, Based on this it looks like google isn't able to find: dc-ececc132d2a7.example.org When it does a look up for an AAAA or A record. Can you confirm if dc-ececc132d2a7.example.org does indeed have an A record/resolve? Thank you,
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  • Sourav Shukla
    Thank You for your reply, dc-ececc132d2a7.example.org is not present in my dns record at all, example.org. 14400 IN A 162.244.93.140 example.org. 14400 IN MX 0 example.org. mail 14400 IN CNAME example.org. www 14400 IN CNAME example.org. ftp 14400 IN A 162.244.93.140 example.org. 14400 IN TXT "v=spf1 ip4:205.185.xxx.xx +a +mx ~all" cpanel 14400 IN A 162.244.xx.xxx webdisk 14400 IN A 162.244.xx.xxx cpcalendars 14400 IN A 162.244.xx.xxx cpcontacts 14400 IN A 162.244.xx.xxx whm 14400 IN A 162.244.xx.xxx webmail 14400 IN A 162.244.xx.xxx
    These are my dns records and I dont know where is the problem. Moreover my mx records are not updating as per mxtoolbox it has been more than 72 hrs.
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  • cPanelLauren
    Hello, Can you confirm that the server is authoritative for the domain, meaning that the nameservers for the domain are pointed to the server? Modificatons made to DNS records need to be done on the server that hosts the DNS records. Furthermore, if the MX record you're using doesn't exist you would need to create it or use one that does exist, mail.example.org, for example, would be a suitable MX record as it already exists in the DNS configuration as shown and has an A record assigned to it. Once you determine that the server is authoritative for the domain I would suggest either creating the MX record you're trying to use or using the one that is present currently. Thank you,
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