new subdomain not available in file manager?

marjwyatt

• May 01, 2018 14:46

I have a VPS with A2 Hosting. I added a subdomain to an account and it is not showing up in the file manager on that account's cpanel. Pinging to the new subdomain works. I can navigate to the new subdomain using my browser. The DNS Zone template for that account lists the new subdomain. I resynchronized anyway to no avail. Is there an additional command I need to run to make this thing show up in the cPanel file manager?

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  marjwyatt

  • May 01, 2018 19:54

  I have a VPS with A2 Hosting. I added a subdomain to an account and it is not showing up in the file manager on that account's cpanel. Pinging to the new subdomain works. I can navigate to the new subdomain using my browser. The DNS Zone template for that account lists the new subdomain. I resynchronized anyway to no avail. Is there an additional command I need to run to make this thing show up in the cPanel file manager?

  
  Disregard. I figured it out.

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  cPanelLauren

  • May 01, 2018 20:10

  Hi @marjwyatt, glad to hear you figured out the issue - can you let us know what it was?

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  marjwyatt

  • May 01, 2018 20:42

  Hi @marjwyatt, glad to hear you figured out the issue - can you let us know what it was?

  
  Actually, it was me not being observant when I created the subdomain. It was there but not in the public_html folder. So, I removed and recreated it with a home directory of public_html/subdomain_name As usual, I was making it too hard. :)

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  cPanelLauren

  • May 02, 2018 11:56

  Thank you for letting us know! I do the same all the time, no worries :)

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