Backup remote error

urgido

• May 06, 2018 22:31

Hi Here is the log from the server source: [QUOTE][2018-05-06 00:41:04 -0500] info [backup] leaving queue_backup_transport_item [2018-05-06 00:41:04 -0500] warn [backup] Pruning of backup files skipped due to errors. at /usr/local/cpanel/bin/backup line 404. bin::backup::run("bin::backup") called at /usr/local/cpanel/bin/backup line 110 [2018-05-06 00:41:04 -0500] warn [backup] Pruning of backup files skipped due to errors. [2018-05-06 00:41:04 -0500] info [backup] Queuing transport reporter [2018-05-06 00:41:04 -0500] info [backup] no_transport = 0 .. and queueid = TQ:TaskQueue:16732 [2018-05-06 00:41:04 -0500] info [backup] leaving queue_backup_transport_item [2018-05-06 00:41:04 -0500] info [backup] Completed at Sun May 6 00:41:04 2018 [2018-05-06 00:41:04 -0500] info [backup] Final state is Backup::PartialFailure (0) [2018-05-06 00:41:05 -0500] info [backup] Sent Backup::PartialFailure notification.
On backup server with cPanel too: [QUOTE]bash: cd: /usr/local/cpanel/logs/cpbackup: No such file or directory
[QUOTE]/dev/ploop20515p1 985G 690G 245G 74% /
Can you help me? Thanks

• 

  24x7server

  • May 07, 2018 06:35

  Hi, There appears to be some error while backing up the system. Can you please try to execute the backup manually and check if the backup works and at what point it gives error?

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  urgido

  • May 07, 2018 07:14

  Now, it seems a successful backup. [QUOTE][2018-05-07 02:06:20 -0500] info [backup] leaving queue_backup_transport_item [2018-05-07 02:06:20 -0500] info [backup] Queuing prune operation for remote destination daily backups [2018-05-07 02:06:20 -0500] info [backup] no_transport = 0 .. and queueid = TQ:TaskQueue:1914 [2018-05-07 02:06:20 -0500] info [backup] leaving queue_backup_transport_item [2018-05-07 02:06:20 -0500] info [backup] Queuing transport reporter [2018-05-07 02:06:20 -0500] info [backup] no_transport = 0 .. and queueid = TQ:TaskQueue:1915 [2018-05-07 02:06:20 -0500] info [backup] leaving queue_backup_transport_item [2018-05-07 02:06:20 -0500] info [backup] Completed at Mon May 7 02:06:20 2018 [2018-05-07 02:06:20 -0500] info [backup] Final state is Backup::Success (0) [2018-05-07 02:06:20 -0500] info [backup] Sent Backup::Success notification.
  Is it possible a timeout issue here or something to determine the failed backup? Thanks,

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  cPanelLauren

  • May 07, 2018 17:22

  Hi @urgido On the server performing the actual backups you should be able to see the item that caused the partial failure initially at /usr/local/cpanel/logs/cpbackup - which seems to exist as you appear to have output from those logs present - the backup server (server you're backing up to if remote) won't have these logs present, only the initiating server should have them. Thanks!

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  urgido

  • May 07, 2018 17:44

  Well, I think the log file was regenerated after run performance manual backup so, I am unable to compare those logs. I will go back if any error is present again. Thanks

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  cPanelLauren

  • May 07, 2018 17:54

  Hi @urgido Sounds good, definitely let us know here if you run into more issues. Thanks!

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