Roundcube Read mail notification problem

NETcom System

• May 08, 2018 06:36

When I click an email in roundcube, that is requesting the notification of receivement, i get the following error

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  cPanelMichael

  • May 08, 2018 13:30

  Hello @NETcom System, Have you setup a custom Exim ACL using the Advanced Editor in WHM >> Exim Configuration Manager? The message you provided indicates you may have added the following custom entry (it would appear in your /etc/exim.conf.local file): acl_check_data: deny authenticated = * condition = ${if or {{ !eqi{$authenticated_id} {$sender_address} }\ { !eqi{$authenticated_id} {${address:$header_From:}} }\ }\ } message = Your FROM must match your authenticated email user.
  This custom ACL will prevent you from sending email if the email address in the FROM field doesn't match the user you are authenticated with. In Roundcube, you can browse to Settings >> Identity and verify your default identity for this account is the actual email address that you've setup through cPanel. Thank you.

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  rahnev

  • March 24, 2021 11:30

  Hello @NETcom System, Have you setup a custom Exim ACL using the Advanced Editor in WHM >> Exim Configuration Manager? The message you provided indicates you may have added the following custom entry (it would appear in your /etc/exim.conf.local file): acl_check_data: deny authenticated = * condition = ${if or {{ !eqi{$authenticated_id} {$sender_address} }\ { !eqi{$authenticated_id} {${address:$header_From:}} }\ }\ } message = Your FROM must match your authenticated email user.
  This custom ACL will prevent you from sending email if the email address in the FROM field doesn't match the user you are authenticated with. In Roundcube, you can browse to Settings >> Identity and verify your default identity for this account is the actual email address that you've setup through cPanel. Thank you.

  
  I have almost the same problem. Identities are correct but it seems that Roundcube doesn't get correctly $sender_address var. Do you have some other ideas? P.S. Problem only exist with request receipt notifications. Sending mails from Roundcube is not a problem.

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