Roundcube Prepared Responses storage location
A client says they have lost 50 or so prepared responses for a particular address in Roundcube. I am looking for the user configuration but can't find anything that seems to relate to the documentation at all in the Roundcube configuration dumps. Any idea of where else I should be looking?
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Hello @Simon Greenwood, Roundcube data is stored in SQLite databases at the following location for each email user: /home/$username/etc/$domain/$emailuser.rcube.db Is it possible the user deleted any of the contents within the /home/$username/etc/ directory? Thank you. 0 -
Hello @Simon Greenwood, Roundcube data is stored in SQLite databases at the following location for each email user: /home/$username/etc/$domain/$emailuser.rcube.db Is it possible the user deleted any of the contents within the /home/$username/etc/ directory? Thank you.
It's unlikely. There isn't any sign of an SQLite database in that directory and the SQL dumps in /var/cpanel/roundcube don't seem to have any data. Apparently the user was using the responsive skin for Roundcube but I don't know if that would make any difference. I suspect they may actually be logging in somewhere else. Thanks Simon0 -
It's unlikely. There isn't any sign of an SQLite database in that directory and the SQL dumps in /var/cpanel/roundcube don't seem to have any data. Apparently the user was using the responsive skin for Roundcube but I don't know if that would make any difference. I suspect they may actually be logging in somewhere else. Thanks Simon
Just to update this, the client's server runs a database on another machine. Roundcube was configured to work with MySQL on the local machine. For some reason, a recent update seems to have taken on the system settings, which are for the remote machine so the configuration disappeared.0 -
Just to update this, the client's server runs a database on another machine. Roundcube was configured to work with MySQL on the local machine. For some reason, a recent update seems to have taken on the system settings, which are for the remote machine so the configuration disappeared.
Hello @Simon Greenwood, Is it possible the default_host entry in the /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php file was manually modified at some point on this system? Can you verify which version of cPanel & WHM is installed on the affected system? Also, can you check to ensure the /root/.my.cnf file is configured with the correct details for the remote MySQL server? Thank you.0 -
Hello @Simon Greenwood, Is it possible the default_host entry in the /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php file was manually modified at some point on this system? Can you verify which version of cPanel & WHM is installed on the affected system? Also, can you check to ensure the /root/.my.cnf file is configured with the correct details for the remote MySQL server? Thank you.
This just happened again and it appears that /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php reverted to a local setting where it connected by a unix socket rather than by IP to the remote server. I assume that will be the default setting but where would that be?0 -
This just happened again and it appears that /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php reverted to a local setting where it connected by a unix socket rather than by IP to the remote server. I assume that will be the default setting but where would that be?
Hello @Simon Greenwood, Could you open a0
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