Error after upgrading to v70.0.42
after i did an update on v70.0.42
i am getting this error
can not login to whm and this mail
undef error - Failed to generate cache: undef error - Can't use an undefined value as a symbol reference at /usr/local/cpanel/whostmgr/docroot/templates/menu/command.tmpl line 6.
can not login to whm and this mail
Maintenance ended; however, it did not exit cleanly (256). The following events were logged: "scripts/rebuild_whm_chrome". Review the update logs to determine why the update failed.
Update log preview:
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[2018-05-19 17:18:32 +0200] E [/usr/local/cpanel/scripts/rebuild_whm_chrome] The "/usr/local/cpanel/scripts/rebuild_whm_chrome" command (process 28310) reported error number 255 when it ended.
...
[2018-05-19 17:18:57 +0200] [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] No local.ini.
[2018-05-19 17:18:57 +0200] [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] " done!
[2018-05-19 17:18:57 +0200] - Finished command `/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini --run --verbose` in 0.074 seconds
[2018-05-19 17:18:57 +0200] 92% complete
[2018-05-19 17:18:57 +0200] 93% complete
[2018-05-19 17:18:57 +0200] - Finished in 0.015 seconds
[2018-05-19 17:18:57 +0200] Processing: Ensuring an "Active" MySQL profile is set
[2018-05-19 17:18:57 +0200] - Processing command `/usr/local/cpanel/scripts/check_mysql`
[2018-05-19 17:18:57 +0200] [/usr/local/cpanel/scripts/check_mysql] "check_mysql" will complete in the background (process ID 28665).
[2018-05-19 17:18:57 +0200] - Finished command `/usr/local/cpanel/scripts/check_mysql` in 0.058 seconds
[2018-05-19 17:18:57 +0200] 94% complete
[2018-05-19 17:18:57 +0200] Processing: Checking CloudLinux installation
[2018-05-19 17:18:57 +0200] - Processing command `/usr/local/cpanel/bin/cloudlinux_update`
[2018-05-19 17:18:57 +0200] - Finished command `/usr/local/cpanel/bin/cloudlinux_update` in 0.043 seconds
[2018-05-19 17:18:57 +0200] Processing: Updating plugins data cache
[2018-05-19 17:18:57 +0200] - Processing command `/usr/local/cpanel/bin/refresh_plugin_cache`
[2018-05-19 17:18:57 +0200] - Finished command `/usr/local/cpanel/bin/refresh_plugin_cache` in 0.024 seconds
[2018-05-19 17:18:57 +0200] 95% complete
=> Log closed Sat May 19 17:18:57 2018
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=> Log opened from cPanel Update (upcp) - Slave (27820) at Sat May 19 17:18:57 2018
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Hello @LaLi, Can you run the following command manually and let us know the output? /usr/local/cpanel/scripts/rebuild_whm_chrome
Thank you.0 -
Hello @LaLi, Can you run the following command manually and let us know the output?
/usr/local/cpanel/scripts/rebuild_whm_chrome
Thank you.
this did give same result giving error but the cpanel support did solve this by I moved aside the following WHM directories: /usr/local/cpanel/whostmgr/docroot/themes/x/ /usr/local/cpanel/whostmgr/docroot/templates/ and then ran "/scripts/upcp --sync" which replaces those directories and their contents. I'm now able to access WHM on your server without issue.0
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