exim-daemon.pid not readable error

ubuntu2018

• May 20, 2018 05:25

hi exim is down in my server after whm upgrade to v 70.0.42 when i start exim manually this message shown: systemd[1]: Starting Exim is a Mail Transport Agent, which is the program that moves mail from one machine to another.... exim.daemon[11037]: /usr/sbin/exim: error while loading shared libraries: libperl.so: cannot open shared object file: No such file or directory systemd[1]: PID file /var/spool/exim/exim-daemon.pid not readable (yet?) after start. systemd[1]: Unit exim.service entered failed state. systemd[1]: exim.service failed. please help me!

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  cPanelLauren

  • May 21, 2018 17:30

  Hello, can you tell me what the output is after running the following? ps faux |grep exi[m]
/scripts/restartsrv_exim --status
  Thanks!

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  ubuntu2018

  • May 21, 2018 18:52

  the output of ps faux |grep exi[m] is: 4485 0.0 0.0 112648 960 pts/0 S+ 19:48 0:00 \_ grep --color=auto exim and output after run /scripts/restartsrv_exim --status is: (XID 2hgrvc) The "exim" service is down.

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  ubuntu2018

  • May 21, 2018 19:00

  the output of ps faux |grep exi[m] is: nothing and output after run /scripts/restartsrv_exim --status is: (XID 2hgrvc) The "exim" service is down.

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  cPanelLauren

  • May 21, 2018 19:01

  Hello, Do you happen to have exim set to unmanaged? You can check this here: /var/cpanel/rpm.versions.d/local.versions
  If it is here, it's keeping it from being updated. To resolve this you need to remove that line and then run the following to update it: /scripts/check_cpanel_rpms --fix
  If it's not in /var/cpanel/rpm.version.d/local.versions you may still need to reinstall exim and the easiest way to do this would be to run the following: rpm -e --nodeps exim /scripts/check_cpanel_rpms --fix
  Please let us know if you continue having issues after this. Thanks!

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  ubuntu2018

  • May 22, 2018 06:15

  thank you very much exim now up and work

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  cPanelLauren

  • May 22, 2018 12:55

  Hi @ubuntu2018 I am so happy to hear that! Can you confirm what the resolution was? Was it set to unmanaged? Thanks!

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