[CPANEL-20569] Backup Transporter unable to prune when remote server uses vsftpd

upsforum

• May 22, 2018 02:11

I have a server backup with vsftpd, the problem is that cpanel not can delete directory why it not empty, I get this error: Error pruning "/backupvpsgu2/2018-05-16" from "vpsgu1": Remove directory operation failed.

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  sozotech

  • May 22, 2018 14:15

  After the most recent updates, I am also getting the errors about pruning backups on a dozen servers mainly with FTP destinations.

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  cPanelMichael

  • May 22, 2018 16:33

  Hello, Internal case CPANEL-20569 is open to address an issue with FTP backup destinations where the backup transporter is unable to prune backup directories when VSFTP is used by the remote FTP server. I'll monitor this case and update this thread with more information as it becomes available. In the meantime, the workaround is to enable the following setting in the VSFTP configuration file on the remote FTP server: force_dot_files=YES
  Thank you.

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  cPanelMichael

  • July 31, 2018 16:10

  Hello, To update, the case was addressed through an update to our documentation. The following is now noted under the "FTP" tab on our vsftpd documentation.
  Thank you.

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