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addsubdomain API call error

swbrains
In the past on my old server (CentOS7; cPanel 68), my Perl script called the API function addsubdomain to create a new subdomain. On my new server (CentOS7, cPanel 70.0.44), the same code returns an error from the addsubdomain API call: "You must choose a docroot that the system does not reserve" I checked Tweak Settings->Restrict document roots to public_html and it is ON. In my script I set up the call to the API using this URL: $URI = "http://$g_accounthost:2082/json-api/cpanel?user=$g_accountuserid&cpanel_jsonapi_module=SubDomain&cpanel_jsonapi_func=addsubdomain&cpanel_jsonapi_apiversion=2&domain=$newsubdomain&rootdomain=$g_accountdomain
This worked previously with no "dir" parameter being passed (i.e. default). Now it issues the above error message. In the cPanel API docs, it says for the "dir" parameter: ------------------------------------------------------------------------ The subdomain's document root within your home directory. This parameter's default depends on the server's settings: cPanel & WHM version 58 and higher: - If the Restrict document roots to public_html value is Off, the parameter defaults to the subdomain_name path, where subdomain_name is the subdomain's name. ------------------------------------------------------------------------ Since my setting is ON, the dir param should default to public_html/$newsubdomain in my case, which is what I want it to do, and that's where it created the new subdomains in the past on my old server without any problems. On the new server, however, if I explicitly add &dir=public_html/$newsubdomain
to the end of the the URL, it properly creates the subdomain as public_html/$newsubdomain as it used to. Since the Restrict document roots to public_html setting is ON, I would expect that if I didn't specify &dir, it would have defaulted to the same value I passed when I added the &dir=public_html/$newsubdomain parameter explicitly. Am I missing something or should my call work the old way (without &dir) if I want to create public_html/$newsubdomain? Thanks!

Comments

4 comments

Date Votes
  • cPanelLauren
    Hi @swbrains I'm running this using the Command Line and not encountering any issues. Here's what I'm running: # cpapi2 --user=example SubDomain addsubdomain domain=test.example.com rootdomain=example.com --- cpanelresult: apiversion: 2 data: - reason: The subdomain "test.example.com" has been added. result: 1 event: result: 1 func: addsubdomain module: SubDomain
    I have also ensured that restrict document roots to public_html is on in tweak settings as well. I've tested with the JSON version as well: https://server.example.com:2087/cpsess2448913101/json-api/cpanel?cpanel_jsonapi_user=example&cpanel_jsonapi_apiversion=2&cpanel_jsonapi_module=SubDomain&cpanel_jsonapi_func=addsubdomain&domain=subdomain.example.com&rootdomain=example.com
    With the result: {"cpanelresult":{"data":[{"result":1,"reason":"The subdomain "subdomain.example.com" has been added."}],"apiversion":2,"module":"SubDomain","event":{"result":1},"func":"addsubdomain"}}
    Thanks!
    0
  • swbrains
    Hi, The only difference I can see between your params and mine is with the "domain" parameter value. The docs say: domain string Required The subdomain name to create. example: subdomain So in my code, I set &domain=test (for example), if I want to create test.example.com, whereas you have the full subdomain specified including the main domain its being created under. I haven't yet tried setting domain to "test.example.com" (without &dir) in my code to see if it makes a difference so I can't say if that's the difference. I've got rootdomain set as you do: example.com, which is the primary domain parked on the account. The account was created as a subdomain of my main business domain (for example, "custacct.domain.com"). Then I parked "example.com" on the customer account and tried to create the subdomain on "example.com". I doubt that all makes a difference, but I figured I'd mention it. :) Thanks!
    0
  • cPanelLauren
    Hi @swbrains I tried modifying it a bit to not include the full subdomain: https://server.example.com:2087/cpsess2448913101/json-api/cpanel?cpanel_jsonapi_user=example&cpanel_jsonapi_apiversion=2&cpanel_jsonapi_module=SubDomain&cpanel_jsonapi_func=addsubdomain&domain=test2&rootdomain=example.com
    The result: {"cpanelresult":{"func":"addsubdomain","apiversion":2,"event":{"result":1},"module":"SubDomain","data":[{"reason":"The subdomain "test2.example.com" has been added.","result":1}]}}
    Let me try it with a parked domain as well, I'll update this thread shortly. Thanks!
    0
  • cPanelLauren
    Same result for a parked domain as well: CLI: # cpapi2 --user=example SubDomain addsubdomain domain=test3 rootdomain=parkeddomain.com --- cpanelresult: apiversion: 2 data: - reason: The subdomain "test3.parkeddomain.com" has been added. result: 1 event: result: 1 func: addsubdomain module: SubDomain
    JSON https://server.lauren.tech:2083/cpsess2083998335/json-api/cpanel?cpanel_jsonapi_user=example&cpanel_jsonapi_apiversion=2&cpanel_jsonapi_module=SubDomain&cpanel_jsonapi_func=addsubdomain&domain=test4&rootdomain=parkeddomain.com
    Result: {"cpanelresult":{"module":"SubDomain","func":"addsubdomain","data":[{"result":1,"reason":"The subdomain "test4.parkeddomain.com" has been added."}],"apiversion":2,"event":{"result":1}}}
    0

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