Autodiscover.xml redirect behavior
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I think I can answer that, since I'm having the same problem...
There is an issue that has been discussed on these forums in some detail - but still seems to be an unresolved problem in many cases. Here is the scenario...
1. Client has website hosted on cpanel server
2. Client is using external DNS
3. Client is using some form of crappy Microsoft Email service- e.g outlook.com or exchange or whatever and has the MX records set up on their external DNS
In the above scenario, the Email clients run into a problem with autodiscover, because the crappy Microsoft servers try to find an autodiscover.xml file via HTTP at the users website, which is hosted on the cpanel server. This redirects to the cgi script on the server which causes the autodiscovery process to fail.
The documented solution is to set the mail routing for the domain in cpanel to "remote" - but this doesn't work.
The second thing to attempt, is to use a vhost override by adding in a config file for the domain at /etc/apache2/conf.d/userdata/std(or ssl)/2_4/user/domain/
...containing a redirect like redirect permanent Autodiscover/Autodiscover.xml
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