Unable to add a new domain

xirkle

• June 06, 2018 07:33

Hi! Last week, I bought and hosted example.com. It's working fine. Today, I bought example.net and tried to host it, but my WHM won't let me proceed. It's telling me that it's invalid domain name. What happened between last week and today?!

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  cPanelLauren

  • June 06, 2018 16:15

  Hi @xirkle I'm sorry to hear about the issues you're running into. How did you go about trying to add the domain? Is it possible for you to provide the full error as well? Thanks!

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  xirkle

  • June 06, 2018 23:59

  When we upgraded to the latest version, adding unusual domain extension such as .biz was disabled. After we enabled it, it's working fine now. Thanks for the quick reply!

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  cPanelLauren

  • June 07, 2018 13:08

  Hi @xirkle I'm happy to hear it's working for you now! Thanks for letting us know. Thanks!

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