SSL indicator not displaying properly

xtianfab

• June 07, 2018 13:33

Hi, the ssl apparently does not work. IN the browser bar does not indicate the address in green as it should. Only when accessing the midomino / wp-admin indicates the green bar. Could you help me?

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  Jcats

  • June 07, 2018 19:08

  The SSL IS working, the problem is with your site displaying mixed content meaning you are trying to serve content to the viewer using 'http' instead of 'https'. Is it a wordpress site? easy fix is to install this plugin Really Simple SSL otherwise, you will want to search/replace your sites code and/or database and replace http with https make sure to backup before you do.

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  Jcats

  • June 07, 2018 19:10

  Also, to see the actual mixed content, open up the developer console in chrome and go to the console tab, you will see it say something like Mixed Content: The page at 'http://example.com/assets/images/image.png'. This content should also be served over HTTPS. Once you fix all the mixed content, you will then see that pretty green bar.

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  cPanelLauren

  • June 07, 2018 19:48

  The issue is exactly as @Jcats has described. Loading the resources over https will resolve the issue and there's lots of information on the web about how to resolve this. There are some other threads on the forums about this as well for example:

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  xtianfab

  • June 07, 2018 20:04

  Also, to see the actual mixed content, open up the developer console in chrome and go to the console tab, you will see it say something like Mixed Content: The page at 'http://example.com/assets/images/image.png'. This content should also be served over HTTPS. Once you fix all the mixed content, you will then see that pretty green bar.

  
  Thank you, I downloaded the plugin and it works correctly. Should these cerfificates work for subdomains? I have a single subdomain and the bar does not appear in green Regards

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  Jcats

  • June 07, 2018 20:22

  These certificates referring to AutoSSL certs? If so, yes. You can easily check which domains/subdomains contain a valid SSL by going to WHM > Manage SSL Hosts When you say no green bar, is it because the site isn't redirecting to https? or mixed content again?

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  xtianfab

  • June 07, 2018 20:31

  These certificates referring to AutoSSL certs? If so, yes. You can easily check which domains/subdomains contain a valid SSL by going to WHM > Manage SSL Hosts When you say no green bar, is it because the site isn't redirecting to https? or mixed content again?

  
  Now it works, I found the mixed content and when correcting these already appears in the subdomains the green bar. Thank you very much.

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  Jcats

  • June 07, 2018 21:55

  Awesome, glad to hear it! :)

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