DKIM: encountered the following problem validating
Estou tentando alguns e-mail rejeitados, conferi o log exim_rejectlog:
2018-06-11 17:15:49 1fSTEC-0007Q7-Uh H=Example.websitewelcome.com [192.185.xx.xxx]:40827 X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no rejected DKIM : DKIM: encountered the following problem validating example.com.br: pubkey_dns_syntax
Por que ocorre este erro? O servidor do remetente est" com configura""o incorreta, ou apenas n"o est" configurado o DKIM?
-
Com base no erro que voc" est" recebendo parece que a sintaxe da chave p"blica est" incorreta. Se o DNS estiver hospedado no servidor cPanel (o que significa que os servidores de nomes est"o apontados para o seu servidor), voc" pode querer tentar regenerar o DKIM, indo para cPanel >> Mail >> Mail Authentication. Isso n"o funcionar" se o DNS n"o estiver hospedado em seu servidor, mas ser" necess"rio alter"-lo onde o DNS est" hospedado. Obrigado! ======================================================================= Based on the error you're receiving it sounds like the syntax for the public key is incorrect. If the DNS is hosted on the cPanel server (meaning the nameservers are pointed to your server) you may want to try regenerating the DKIM by going to cPanel>>Mail>>Mail Authentication. This will not work if the DNS is not hosted on your server though, you'll need to change it where the DNS is hosted. Thanks! 0 -
Sim, " uma VPS, o todos os servi"os rodam neste servidor, inclusive, o e-mail e o DNS. Para regenerar o DKIM, eu preciso apenas desabilitar o DKIM e habilitar novamente? ======================================================================= Yes, it is a VPS, all services run on this server, including email and DNS. To regenerate the DKIM, do I just need to disable DKIM and enable it again? 0 -
Hi @Luciano Donato [QUOTE] To regenerate the DKIM, do I just need to disable DKIM and enable it again?
That should recreate it successfully, yes.0 -
ok, fiz as altera""es em todos os clientes, vou conferir os logs para verificar se a situa""o vou resolvida. ======================================================================= ok, I made the changes on all the clients, I'll check the logs to see if the situation is resolved. 0 -
Hi @Luciano Donato Perfect do let us know if the issue persists. Thanks! 0 -
O problema persisti. Observa""o: o Dom"nio em quest"o, foi recriado sua zona DNS, e depois foi regenerado seu DKIM. ======================================================================= The problem persisted. NOTE: The Domain in question was rebuilt its DNS zone, and then its DKIM was regenerated. Log: [quote]2018-06-13 10:35:31 1fT5vv-000499-0u H=sldal05.sldal05.net [192.111.xxx.xxx]:57942 X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no rejected DKIM : DKIM: encountered the following problem validating remetente.inf.br: pubkey_unavailable Envelope-from: Envelope-to: P Received: from sldal05.sldal05.net ([192.111.xxx.xxx]:57942) by svr.myvps.inf.br with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.91) (envelope-from ) id 1fT5vv-000499-0u for consultorio@destino.com.br; Wed, 13 Jun 2018 10:35:31 -0300 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=remetente.inf.br; s=default; h=Content-Type:MIME-Version:Message-ID:Date: Subject:To:From:Sender:Reply-To:Cc:Content-Transfer-Encoding:Content-ID: Content-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc :Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe: List-Subscribe:List-Post:List-Owner:List-Archive; bh=1Q//I4kpnogubdwAayZ3XNcuGgz0gkZT7g3ox8BYdn0=; b=m6RGDtASTniXJYE3xI80Ri6pI0 O2w3+8s1FdVLrIoWr1fgMft0GTOkwVKPU/IQ+f12G12MDEH3VWQk4qeESfCA8cnqUjoGK9tPcemtP yWNHWJ6XfPblhAlSodAgxfVYqDD2Hjs8G+pv/y9OGg4uZgl+Q3fqEkTQ61NxVOgrW+wg=; P Received: from [186.212.xxx.xxx] (port=1912 helo=LILIS) by sldal05.sldal05.net with esmtpa (Exim 4.91) (envelope-from ) id 1fT5vC-0004Mv-5s for consultorio@destino.com.br; Wed, 13 Jun 2018 10:34:46 -0300 0 -
Gostaria de lembrar que meu problema " para receber alguns e-mails. ======================================================================= I would like to remind you that my problem is to receive some emails. 0 -
Oi @Luciano Donato Me desculpe, eu n"o estava claro sobre isso anteriormente, eu pensei que seu problema estava enviando. Voc" tem o seguinte habilitado em WHM >> Configura""o de Servi"o >> Gerenciador de Configura""o do Exim "Rejeitar Falhas de DKIM"? Obrigado! ======================================================================= Hi @Luciano Donato I'm sorry I wasn't clear on that previously, I thought your issue was sending. Do you have the following enabled in WHM>>Service Configuration>>Exim Configuration Manager "Reject DKIM Failures" ? Thanks! 0 -
Sim esta op""o esta habilitada. Caso o remetente n"o tenha habilitado o DKIM, o e-mail ser" aceito? ======================================================================= Yes this option is enabled. If the sender has not enabled DKIM, will the e-mail be accepted? 0 -
Hello, No, if the sender has not enabled DKIM or if the sender has an invalid DKIM they will not be able to send you mail. Can you disable that option and let me know if it resolves the issue? Thanks! ======================================================================= Ol", N"o, se o remetente n"o tiver ativado o DKIM ou se o remetente tiver um DKIM inv"lido, ele n"o poder" enviar seu e-mail. Voc" pode desativar essa op""o e me informar se isso resolve o problema? Obrigado! 0 -
Teria como bloquear apenas e-mail com DKIM inv"lido? ======================================================================= Would you like to block only email with invalid DKIM? 0 -
Ol" @Luciano_Donato Eu n"o envio / recebo muito do meu servidor pessoal, ent"o eu bloqueio pessoas que n"o t"m um DKIM v"lido. Existem v"rias raz"es para voc" querer ou n"o faz"-lo, neste momento n"o h" raz"o para n"o ter uma. Obrigado! ======================================================================= Hello @Luciano_Donato I don't send/receive much from my personal server so I do block people who do not have a valid DKIM. There are a number of reasons why you would or would not want to do so, at this time there's no reason not to have one. Thanks! 0 -
Eu estou com esse erro tb. As chaves est"o v"lidas de ambos dom"nios. Ocorre quando o cliente envia do outlook. J" fiz testes para tentar simular o erro por"m n"o conseguir. Ele da como chave v"lida 0
Please sign in to leave a comment.
Comments
13 comments